herbert ai
Property Manager AI · Productised

Maintenance requests, handled automatically.

Tenants call in. An AI agent captures the issue and logs it. You review and approve in one click. A tradesperson gets booked. All without lifting a finger.

The problem

Sound familiar?

Interruptions

Tenant calls eat your day

Every maintenance call pulls you off higher-value work. And they don’t respect business hours.

Tracking

Requests fall through cracks

Scattered calls, texts, and emails — impossible to track what’s been actioned and what hasn’t.

Coordination

Chasing tradies is exhausting

Finding an available plumber or electrician, coordinating access, and following up takes hours every week.

How it works

Three steps. Fully automated.

01

Tenant calls in

Tenant rings your number. The AI agent answers 24/7, identifies them by phone or property, and gathers the details — what broke, how urgent, when they’re home.

02

You review and approve

Every request lands in your dashboard instantly. You get a notification, review the details, and approve or deny in one click — from anywhere.

03

Tradesperson gets booked

On approval, a second agent contacts your preferred tradies, confirms a booking time, and notifies the tenant. Zero phone tag.

What you get

Everything you actually need.

Built specifically for managers juggling multiple properties and tenants.

Intake

AI tenant intake agent

  • Answers calls 24/7 on your number
  • Identifies tenant by phone or address
  • Classifies issue type — plumbing, electrical, structural
  • Assesses urgency and flags emergencies instantly
  • Captures preferred access windows
Dashboard

Manager dashboard

  • All requests logged and tracked in one place
  • Approve or deny with one click
  • Filter by property, urgency, or status
  • Email or SMS notifications on new requests
  • Full history and resolution notes per property
Booking

Automated tradie booking

  • Contacts your preferred tradesperson network
  • Confirms booking against tenant availability
  • Sends confirmation to tenant automatically
  • Logs booking details back to the dashboard
  • Follows up if tradesperson doesn’t confirm
Safety

Smart escalation

  • Gas leaks, flooding, safety issues bypass the queue
  • Urgent requests call you directly if needed
  • Auto-approves pre-authorised emergency categories
  • Tenant kept informed at every step
  • Audit trail for every decision and action
Integrations

Connects with the tools you already use.

AroFlo
Job management
Google Calendar
Scheduling
SMS · Twilio
Tenant notifications
n8n
Custom workflows
Pricing

Portfolio-based pricing. No per-request fees.

Starter

Up to 20 properties

$99/ month
  • AI intake agent
  • Manager dashboard
  • Email notifications
  • Basic reporting
Get started
Growth

Up to 60 properties

$199/ month
  • Everything in Starter
  • Automated booking
  • SMS notifications
  • Priority filtering
Get started
ProMost popular

Up to 150 properties

$399/ month
  • Everything in Growth
  • Emergency escalation
  • Full audit trail
  • Priority support
Get started
Enterprise

150+ properties

Custom
  • Everything in Pro
  • Dedicated onboarding
  • Custom integrations
  • SLA guarantee
Get started
Ready when you are

Ready to automate your maintenance workflow?

Book a 15-minute call. We'll show you exactly how it works for your portfolio.

Book a call